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Please first identify if you want to leave a: Question, Complaint, Claim, Suggestion or Congratulation (In Spanish the letters are PQRSF).

Then complete the form on this page, filling in your data and writing your comment.

We will assign your opinion to the corresponding area and shortly, they will contact you to give you an answer.

Thank you for sharing your opinion with us!

What is PQRSF?



We all have the fundamental right to submit respectful requests to the institutions for reasons of general or particular interest and to obtain their prompt resolution.



A statement of dissatisfaction or disagreement formulated in relation to a conduct that is considered irregular by one or several employees in the performance of their duties.



The right of any person to demand, claim or demand a solution regarding the improper provision of a service or the lack of attention to a request.



A proposal formulated by an individual with the purpose of improving the provision of services in any of the academic or administrative areas of the institution.



Expression of a citizen's satisfaction with the provision of a service.

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