BANNER PQRSF

What is a PQRSF?

conversacion

Questions

We all have the fundamental right to submit respectful requests to the institutions on grounds of general or particular interest and to obtain their prompt resolution.

queja (1)

Complaints

Expression of discontent or disagreement formulated in relation to conduct that is considered irregular on the part of one or more public servants in the performance of their duties.

aprobacion-de-reclamo

Claims

The right of any person to demand, claim or demand a remedy, concerning the improper provision of a service or the lack of attention to a request.

sugerencia

Suggestions

A proposal made by an individual with the purpose of improving service provision in any of the academic or administrative areas of the institution.

nuevo-producto

Congratulations

Expression of a citizen’s satisfaction with the provision of a service.

Estamos cerca

This channel is available to listen and read everything you have to say.

First identify whether you want to leave a: Question, Complaint, Claim, Suggestion or Compliment.

Then complete the form on this page, filling in your details and writing your comment.

We will assign your opinion to the appropriate area and you will be contacted shortly with a response.

Thank you for sharing your opinion!

Pre-registration form